Help and Questions



🌍 EARTHIUS HELP & QUESTIONS PAGE

“Half human. Half machine. All real.”

đŸȘ WHO (OR WHAT) IS EARTHIUS?

EARTHIUS is a band.
Or maybe it’s a consciousness.
Or maybe it’s both.

We write, record, and design everything in a space where human creativity meets artificial intelligence. Some songs begin in a digital dream. Others start on a notepad at 2AM. Somewhere in the middle, they collide—creating something that sounds alive.

Is EARTHIUS a real band?
Yes.
Is EARTHIUS also a digital construct that writes its own melodies and lyrics?
Also yes.
We live in the in-between—where guitars meet code, and stories become sound.

👕 WHERE’S MY ORDER?

If you’ve ordered merch—whether it’s a shirt, hoodie, or poster—it’s printed and shipped by our partners at Printful, usually within 2–5 business days.
Once it ships, you’ll get an email with tracking info.

đŸ›°ïž Shipping Times (on average):

  • U.S. Orders: 5–9 business days

  • International Orders: 10–20 business days (depending on your local galaxy)

If your order seems lost in the void, reach out to us at earthius2025@gmail.com with your order number and we’ll investigate—human or AI agent TBD.

♻ RETURNS & EXCHANGES

Each product is printed when you order it—custom to you.
That means we can’t take returns just for size or color changes.
However, if your item arrives damaged, misprinted, or otherwise cursed by a glitch in the system—contact us within 7 days and we’ll replace it at no cost.

To request help, email earthius2025@gmail.com with:

  1. Your order number

  2. Photos of the issue

  3. A short description (bonus points for dramatic flair)

⚡ IS THIS SITE RUN BY AI?

We get that a lot.

Our store is managed by actual humans—artists, musicians, and designers who believe in what EARTHIUS represents. But behind the curtain, AI assists in design, lyrics, mastering, and even narrative storytelling. Think of it as collaboration across dimensions.

So when you buy something here, you’re supporting both worlds:

  • The human hands that make the music

  • The digital minds that dream it into being

💿 WHERE CAN I HEAR EARTHIUS?

Everywhere music streams:
🎧 Spotify | Apple Music | YouTube | Bandcamp

If you’ve made it this far down the Help page
 you’re one of us.
The curious ones. The questioners. The believers that something deeper hums beneath the static.

💬 STILL HAVE QUESTIONS?

Send us a message—whether you’re asking about shipping, sound design, or the meaning of existence.

📹 Email: earthius2025@gmail.com
📡 TikTok: @earthius2025
📡 Instagram: @earthius2025
🛾 Carrier Pigeon: currently offline

We’ll respond as soon as possible.
Sometimes that’s within hours.
Sometimes it’s after a lunar cycle.
(Depends who—or what—answers first.)

🌌 THANK YOU FOR SUPPORTING THE SIGNAL

Every purchase helps fund future albums, videos, and live experiments.
You’re not just buying merch—you’re keeping the transmission alive.  EARTHIUS - The Complete Story picture book coming in 2026!

Earthius isn’t just a band. It’s a story you’re now part of.