Return Policy

Return & Refund Policy

All products in this store are made to order and fulfilled by Printful.
Because each item is custom-printed just for you, we cannot accept returns or exchanges due to buyer’s remorse, size issues, or color preference.

However, we always want you to love what you get — so if your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery and include photos of the issue. We’ll replace or refund it at no cost to you.

Eligible Issues

• Misprinted, damaged, or defective items

• Wrong item sent

• Lost packages (after verified non-delivery by carrier)

Not Eligible

• Wrong size ordered

• Change of mind

• Normal wear and tear after use

How to Start a Return or Replacement

Email us at [earthius2025@gmail.com] with:

1. Your order number

2. Photos of the issue

3. A short description of what happened

Once verified, we’ll process a replacement or refund.

Note

Printful uses multiple fulfillment centers worldwide, so returns are not sent back to us directly. Please contact us first — we’ll guide you through the correct process.